Frequently Asked Questions

Everything you need to know about bringing Apart Studio into your home.

How long will it take for my furniture to arrive?

Standard shipping typically takes 7-14 business days. For handcrafted or made-to-order pieces, please allow 4-6 weeks for production and delivery.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.

Do you offer white-glove delivery and assembly?

Yes, white-glove delivery is available for large furniture items at checkout. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.

Are your products sustainably sourced?

At Apart Studio, we prioritize sustainability. We partner with artisans who use FSC-certified wood and eco-friendly textiles to ensure minimal environmental impact.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger purchases.

How can I track my order status?

Once your order ships, you will receive a confirmation email with a tracking link. You can also monitor your status by logging into your account on our website.